Pine Banking ATM

Designing for accessibility

Presenting an ATM designed to bridge the gap between accessibility and banking services. Our project, tailored for the fictional bank Pine Banking, takes on the task of creating an ATM experience that prioritizes people in wheelchairs and encompasses comprehensive ergonomic considerations. Join us in exploring a solution that not only meets functional requirements but also sets a new standard for equitable design in the financial sector.

Industrial Design

Client

San Jose State University

Year

2022

Pine Banking Ergonomic ATM
Designing for the 5th to 95th percentile female and male is essential to ensure that products and spaces are universally usable and comfortable for a wide range of individuals, enhancing accessibility and user satisfaction.

Designing for All

Pine Banking Ergonomic ATM

Observations

Modern kiosks and ATMs frequently lack accessible designs for wheelchair users. The machines' positioning creates physical barriers, hindering interaction and independence. Inadequate space for wheelchairs leaves customers stranded, while the absence of tactile indicators and clear signage complicates use for those with visual impairments. The interface design often disregards comfortable reach and operation. This exclusionary setup prevents a large portion of the population from independently accessing essential services. It emphasizes the urgent requirement for inclusive design principles, guaranteeing easy and dignified engagement with these technologies for everyone, regardless of physical ability.

Designing for those differently abled.

In an era that champions diversity and equality, the significance of designing for wheelchairs and differently-abled accessibility cannot be overstated. This commitment to inclusivity goes beyond good intention – it's about crafting tangible change that empowers individuals of all abilities to navigate spaces and interact with technology seamlessly.

Numbers speak volumes.

Statistics underscore the imperative nature of our endeavor. According to the World Health Organization, over a billion people – about 15% of the global population – experience some form of disability. Within this, individuals with mobility impairments often face insurmountable challenges in maneuvering through built environments.

Designing with precision.

To address these challenges, our project embraces meticulous measurements and considerations. Standard doorway width of 32 inches (81 cm) may seem common, but it's the difference between independence and obstacle for someone using a wheelchair. A 48-inch (122 cm) turning radius becomes an avenue of freedom, granting the ability to pivot and navigate without limitations.

Beyond dimensions.

Yet, it's not solely about measurements. We delve into the intuitive placement of controls – the height of an ATM interface set to be reachable for all, regardless of stature or mobility. The tactile nature of buttons and surfaces ensures usability for those with visual impairments.

A great shift.

By addressing these specifics, we redefine accessibility as more than a buzzword; it becomes an actionable reality. Inclusivity is not a feature, but a fundamental value woven into the fabric of our design philosophy.

Envisioning a world of equitable experiences.

Through this endeavor, we catalyze a shift towards a world where spaces, products, and technology are designed for the entirety of the human experience. We are not merely adapting for a subset of users – we are reimagining the landscape to be welcoming and accommodating for all.

Prioritizing Inclusivity

Concept Development

Mockups

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